Customer Service Heroes

Starlink Management and Installations

UBB StarCare, Professional Starlink Installation & Management

UBB delivers a fully managed, professionally installed Starlink service backed by our local team. We order it, install it, manage the bill, and provide a team you can call for help!

Unlike self-install kits, UBB StarCare includes:

• Professional installation & alignment• Managed Wi-Fi setup
• Full service warranty on UBB-supplied equipment
• Local network and field support
• Local phone support.
• Optional remote access, public IP & failover services

Residential Installation – From $349
Get your Starlink setup for your main home, holiday home, garage etc!
2.5–3 hours labourStarting from, can be more depending on what is required.
Professional dish alignment
Wi-Fi setup
UBB arranging equipment and connection
Need to extend the connection? We can provide custom quotes to extend the Starlink connection to another dwelling.
Additional charges• Travel $0.95/km • Additional labour $109.50/hr • Materials at cost + margin Starlink kit pricing is based on current Starlink promotional pricing (from $299) and is subject to change.
From
$349
Contact Us Today
Business Installation – From $399
Get your business, shed etc setup with starlink.
2.5–3 hours labourStarting from, can be more depending on what is required.
Professional dish alignment
Wi-Fi setup
UBB arranging equipment and connection
Need to extend the connection?We can provide custom quotes to extend the Starlink connection to another dwelling.
Roof / eave / pole / custom mountsfrom $99 – $199
Additional charges• Travel $0.95/km • Additional labour $109.50/hr • Materials at cost + margin Starlink kit pricing is based on current Starlink promotional pricing (from $299) and is subject to change.
From
$399
Contact Us Today
MONTHLY SUPPORT TIERS

 StarCare Service Tiers

StarCare Support Basic – $10/month (24 months)

Ideal for home users wanting managed Wi-Fi and local support.

Includes:
• Managed Wi-Fi (GWN platform)
• Full warranty on UBB Wi-Fi equipment
• NOSH remote support
• Optional boosters ($10/month each)

Starlink upgrades or replacements incur a fixed $199 technician fee + travel (excluding parts/materials).


StarCare Support Plus – $30/month (24 months)

For advanced home users or small business.

Includes:
• All Basic inclusions
• One Starlink fault/replacement visit (labour covered) per 24-month term
• Travel charged separately

Additional upgrades or replacements: $199 + travel.


StarCare Business Basics – $50/month (24 months)

Designed for business or rural operations.

Includes:
• Managed MikroTik router & Wi-Fi
• Full warranty on UBB network gear
• One Starlink fault/replacement visit per 24 months (labour covered)
• StarCare Remote Basic (10GB) included


StarCare FarmConnect / BusinessConnect – From $50/month

Multi-site or farm operations.

Includes:
• Managed router or dual-link (4G/Wireless/Starlink)
• Full service warranty on network management devices
• One Starlink fault/replacement visit per term
• Remote Basic included

WHY GO WITH UBB?

 

Racing car to symbolize how fast fibre broadband is.

Fast & reliable.

Our point-to-point links can share up to 900Mbps download! If you have a fast internet plan already then it can be shared!

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Sharing is caring!

UBB’s wireless point-to-points offer internet equality, allowing you to share the broadband around without paying more each month!

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Local NZ support.

Our award-winning support team is based in Christchurch New Zealand. This means you deal with locals with no long waits in phone queues.

Share the connection to more than one place!

Extend your broadband to multiple households with ease using our Point-to-Point wireless links. Seamlessly connect homes and enjoy shared high-speed internet and data access, all with a simple and cost-effective solution. Our Point-to-Point wireless links are designed to effortlessly bridge the gap between homes, making it possible to extend a single broadband connection across multiple households. This innovative approach means that every connected home can access the same robust, high-speed network without the need for additional cabling or complex setups.








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Reviews from our UBB family members

Absolutely fantastic company that genuinely cares about its customers. ... We are on a remote high country station and had a weather related outage. The service team went above and beyond to get up to us as soon as possible. Really impressed with their communication and efforts. Keep up the awesome work and many thanks from Erewhon.
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Erin Google
Pretty much our entire small rural town uses UBB because no other company cared ... to connect us to fibre that ran through. I highly recommend UBB, service is top of the line. Theres no long waits when phoning through with a problem. A courteous, well trained human answers straight away, most issues are sorted over the phone or staff ring you back. I cant praise you guys enough.
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Helen Google
One of the best companies around if there's an issue they are on to it pretty much right away thanks UBB.
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Philippa Google

Starlink & Point to Point Extenders FAQ's

Frequently asked questions.

Wireless point-to-points, also referred to as P2P, is a networking or communication technology that enables wireless signals to be used to establish a direct link between two different devices or places. Without the need of physical cables. Data is communicated from one place (the transmitter) to another point (the receiver) in a wireless point-to-point configuration. It allows the user to share their current broadband connection to another building with no cables.

Point-to-point wireless bridges use radio waves to establish a direct wireless link between two places. They share the same frequency, need a clear line of sight, and frequently employ directional antennas for greater range. Data is transferred with secure encryptions from a transmitter (access point) to a receiver (client). These bridges can be used to interconnect buildings, connect distant places, or create wireless backhaul links, among other things. Due to factors affecting signal quality in the surroundings, careful planning is necessary.

A point-to-point wireless connection's security is reliant on the presence of encryption, authentication, isolation, and other security mechanisms. Without these protections, the link may be open to intrusion and eavesdropping. To safeguard data and keep networks intact, proper security procedures are necessary. UBBs ensures we follow best practices to keep out customers data safe and sound.

Point-to-point Wi-Fi speeds vary depending on the hardware and surrounding conditions. Speeds can vary from 150 to 300 Mbps in the 2.4 GHz band and from 300 to over 1 Gbps in the 5 GHz band, depending on the hardware and environmental factors. Speeds in the real world could be slower because to interference and other issues. Most importantly, speed with a wireless link is determined by your main broadband connection. If your only getting 100Mbps then it can only share up to that speed at best case.

When a farm employs a pair of directional radios and wireless equipment to create a dedicated link for network access between two buildings, that is an example of a conventional wireless point-to-point connection. This eliminates the need to physically run cables between the two buildings in order to share data, internet access, or other network services. Businesses, educational institutions, or farms frequently employ these links to set up network communication between various structures.

A WiFi extender increases a WiFi network's indoor coverage area. In contrast, a wireless point-to-point link establishes a direct connection between two different sites, allowing for long-distance data transmission. Their application and range differ.

A wireless point-to-point connection's range can range anywhere between a few hundred meters and several kilometers, depending on the technology, frequency, and surrounding conditions. To achieve the greatest range, line-of-sight, less interference, and directional antennas are necessary.

point-to-points need a good line of sight between the transmitter and receiver. Line of sight indicates that there are no obstacles in the way of the direct line of sight between the two sites, such as structures, trees, or hills. In point-to-point wireless communications, a clear line of sight is essential for establishing a strong and dependable connection. Maintaining an unobstructed channel is crucial for maximum performance because obstructions can degrade the signal and weaken the connection.

Point-to-point networks provide a direct connection between two places over greater distances and at high data speeds. Mesh networks, which typically operate over short to medium distances, build interconnected networks with several nodes for better coverage and redundancy. The decision is based on your particular networking needs.

Call our helpdesk on 0800 000 945

Available from 9am to 5pm Monday to Friday, with weekend support.