Fully Managed Starlink Internet, Installed & Supported Locally.

Get your Starlink installed & supported.

UBB installs and magaed your Starlink internet, for homes, farms, sheds, workshops, yards and remote buildings.

Farm buildings Sheds & workshops Starlink sharing Camera links Managed setup

Connect more than just the house.

01 Main house to shed

02 Farm office to yard

03 Starlink to other buildings

04 CCTV and remote systems

We’ll check line of sight, site layout, cabling, power, mounting options and the best equipment for the job.

UBB StarCare, Professional Starlink Installation & Management

UBB delivers a fully managed, professionally installed Starlink service backed by our local team.

Unlike self-install kits, UBB StarCare includes:

Professional installation and alignment
Managed Wi-Fi setup
Full service warranty on UBB-supplied equipment
Local network and field support
Local phone support

Stage 1

Choose your StarCare installation

Start with the setup. UBB can professionally install, align and onboard your Starlink,
then you can choose the StarCare support plan that suits your home, farm or business.

Existing Starlink

$299 From

Standard Install

Perfect for those who just want Starlink installed

Includes up to 2.5 hours onsite
Requires mount, charged separate from $95
Travel charge required
Add a StarCare plan for support

Want on-going support? Then order a StarCare plan from below.

Best for customers who already have Starlink but want local UBB support, monitoring and managed service options.

Choose install

New install

$799 From

StarCare Standard Install

Professional install, setup and managed onboarding

Professional Starlink installation
3 hours labour included
Mount included
ServicePulse monitoring device included
HX510 managed Wi-Fi router included

New installs include setup in the install price. Travel, complex mounting, extra cabling, and additional networking may affect final pricing.

Best for rural homes, farms, workshops and businesses wanting a complete managed setup from day one.

Choose install

Stage 2: Choose your StarCare support plan
After your install option, select Basic, Priority or Premium depending on how much support, monitoring,
recovery speed and managed network help you need.

Stage 2

Choose your StarCare support plan

Select the ongoing support option that best suits how important your Starlink connection is to your home,
farm or business.

Entry support

$10 /month

StarCare Basic

Local support and monitoring

ServicePulse monitoring
Remote support and troubleshooting
Warranty support handling
Basic Wi-Fi support
Standard support queue

Best for customers who already have Starlink and just need UBB for local support without fully managed network extras.

If there is a fault callout: $299 + travel. Includes up to 2 hours onsite labour.

Priority Support

$29 /month

StarCare Priority

Faster fault handling and recovery

Everything in StarCare Basic
Priority support
Managed fault handling
Faster replacement pathway
Reduced onsite callout fee

Ideal for remote workers, advanced home users, and small businesses that need quicker support when something goes wrong.

If there is a fault callout: $99 + travel. Includes up to 2 hours onsite labour.

Best Experience

$39 /month

StarCare Premium

Fully managed Starlink support

Everything in StarCare Priority
Full managed Wi-Fi experience
Highest service priority
Main site network management
Connected environment support

Best for farms, businesses, workshops, rural homes, and managed network environments.

If there is a fault callout: $99 + travel. Includes up to 2 hours onsite labour.

Stage 3

Send us your StarCare request

Fill in your details and our local team will confirm the best installation and StarCare option for your property.

How StarCare works

Installed, set up and supported properly.

StarCare is for customers who want more than a Starlink kit dropped at the door.
UBB helps with the install, setup, monitoring and ongoing support.

Start your StarCare request

Choose your install option

Start with either an existing Starlink install or a full new StarCare installation.
We confirm what equipment you already have, where the dish needs to go, and what the site needs.

UBB installs and sets it up

Our team handles the mounting, alignment, cabling and setup so your Starlink is installed properly
and your main connection is ready to use.

Add the right StarCare plan

Choose Basic, Priority or Premium depending on how much monitoring, fault handling,
managed Wi-Fi support and priority response you want after installation.

Get local support when you need it

If something goes wrong, you have a local UBB team to call. We can help diagnose faults,
support your setup and guide the next step instead of leaving you to work it out alone.

Why not just buy Starlink direct?

Starlink gives you the connection. StarCare gives you the local setup and support.

Buying direct can work if you are comfortable installing, mounting, configuring and troubleshooting everything yourself.
StarCare is for customers who want UBB to make the process easier and provide local support after installation.

Buying Starlink direct

Self-install and self-support

You organise the install and mounting yourself
You work out the best dish location and cable route
You set up the router and Wi-Fi yourself
You troubleshoot dropouts, Wi-Fi issues and faults yourself
You manage support directly through Starlink

Choosing UBB StarCare

Installed, managed and locally supported

Professional Starlink installation and alignment
Mounting, setup and onboarding handled by UBB
ServicePulse monitoring options
Managed Wi-Fi and router support options
Priority and Premium support plans available
Local Canterbury-based team to call when help is needed

Best for rural homes, farms and businesses

Especially useful when the connection matters for work, family, security, cameras, remote access,
farm systems or day-to-day operations.

Choose your StarCare option

Optional reliability upgrade

Need backup if Starlink goes down?

StarCare gives you local support, monitoring and managed help for your Starlink setup.
For homes, farms and businesses that rely on internet every day, UBB can also add a backup
connection path so essential services can stay online if Starlink drops.

View failover options

Managed failover

Automatic backup internet

A managed router can switch your site to a backup connection if the main service drops.

4G / 5G

Mobile backup

Simple backup path where mobile coverage is available.

Rural sites

UBB Wireless

A separate fixed wireless backup option where available.

Protect important services

Helps keep EFTPOS, VoIP, cameras, Wi-Fi, cloud apps and remote access online when a connection fails.

Built around your site

UBB can recommend the right backup option based on coverage, equipment, building layout and how critical the connection is.

Works with StarCare

Pair failover with StarCare Priority or Premium for a stronger managed connectivity setup.

Good to know:
Failover performance depends on the backup service, router setup, power availability, signal quality,
site conditions and network coverage. UBB will confirm the best option after checking your site.

Have any questions, need help with pricing, availability, help with extending or correcting the current Starlink you have now. Get in touch the UBB team can help!

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Thanks so much for your message, We cant wait to speak to you!

Reviews from our UBB family members

Absolutely fantastic company that genuinely cares about its customers. ... We are on a remote high country station and had a weather related outage. The service team went above and beyond to get up to us as soon as possible. Really impressed with their communication and efforts. Keep up the awesome work and many thanks from Erewhon.

Erin Google

Pretty much our entire small rural town uses UBB because no other company cared ... to connect us to fibre that ran through. I highly recommend UBB, service is top of the line. Theres no long waits when phoning through with a problem. A courteous, well trained human answers straight away, most issues are sorted over the phone or staff ring you back. I cant praise you guys enough.

Helen Google

One of the best companies around if there's an issue they are on to it pretty much right away thanks UBB.

Philippa Google

Starlink Install FAQ's

Frequently asked questions.

Wireless point-to-points, also referred to as P2P, is a networking or communication technology that enables wireless signals to be used to establish a direct link between two different devices or places. Without the need of physical cables. Data is communicated from one place (the transmitter) to another point (the receiver) in a wireless point-to-point configuration. It allows the user to share their current broadband connection to another building with no cables.

Point-to-point wireless bridges use radio waves to establish a direct wireless link between two places. They share the same frequency, need a clear line of sight, and frequently employ directional antennas for greater range. Data is transferred with secure encryptions from a transmitter (access point) to a receiver (client). These bridges can be used to interconnect buildings, connect distant places, or create wireless backhaul links, among other things. Due to factors affecting signal quality in the surroundings, careful planning is necessary.

A point-to-point wireless connection's security is reliant on the presence of encryption, authentication, isolation, and other security mechanisms. Without these protections, the link may be open to intrusion and eavesdropping. To safeguard data and keep networks intact, proper security procedures are necessary. UBBs ensures we follow best practices to keep out customers data safe and sound.

Point-to-point Wi-Fi speeds vary depending on the hardware and surrounding conditions. Speeds can vary from 150 to 300 Mbps in the 2.4 GHz band and from 300 to over 1 Gbps in the 5 GHz band, depending on the hardware and environmental factors. Speeds in the real world could be slower because to interference and other issues. Most importantly, speed with a wireless link is determined by your main broadband connection. If your only getting 100Mbps then it can only share up to that speed at best case.

When a farm employs a pair of directional radios and wireless equipment to create a dedicated link for network access between two buildings, that is an example of a conventional wireless point-to-point connection. This eliminates the need to physically run cables between the two buildings in order to share data, internet access, or other network services. Businesses, educational institutions, or farms frequently employ these links to set up network communication between various structures.

A WiFi extender increases a WiFi network's indoor coverage area. In contrast, a wireless point-to-point link establishes a direct connection between two different sites, allowing for long-distance data transmission. Their application and range differ.

A wireless point-to-point connection's range can range anywhere between a few hundred meters and several kilometers, depending on the technology, frequency, and surrounding conditions. To achieve the greatest range, line-of-sight, less interference, and directional antennas are necessary.

point-to-points need a good line of sight between the transmitter and receiver. Line of sight indicates that there are no obstacles in the way of the direct line of sight between the two sites, such as structures, trees, or hills. In point-to-point wireless communications, a clear line of sight is essential for establishing a strong and dependable connection. Maintaining an unobstructed channel is crucial for maximum performance because obstructions can degrade the signal and weaken the connection.

Point-to-point networks provide a direct connection between two places over greater distances and at high data speeds. Mesh networks, which typically operate over short to medium distances, build interconnected networks with several nodes for better coverage and redundancy. The decision is based on your particular networking needs.

Switch to UBB and unlock more value — free-month offers, mobile savings, local support, and broadband options built around your home or business.

Fully Managed Starlink Internet, Installed & Supported Locally.

Get your Starlink installed & supported.

Connect more than just the house.

UBB StarCare, Professional Starlink Installation & Management

Unlike self-install kits, UBB StarCare includes: