Customer Service Heroes

Network Updates

Network status, planned outages, customer impacting events.

Check below for possible outages in your area.

UBB Network Status Update

20/10/21 8:50 AM

Maintenance & upgrades to our Peel Forest, Rangitata north and south sites Thursday 21st 8am - 5pm, outages to happen during the day. We apologize...
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9 RBI 4G broadband tips to make life easier!

1/09/21 2:54 PM

9 Useful RBI 4G broadband tips to speed your connection up! Finding that your 4G RBI broadband connection has been ever slowing down day by...
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When to use 2.4GHz & 5GHz Networks?

24/08/21 1:57 PM

When to use 2.4GHz & 5GHz? What's the difference between 2.4GHz & 5GHz wifi networks I see when connecting to the wifi? Your UBB router...
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Wifi Bandwidth 101

20/08/21 2:45 PM

Wifi Bandwidth 101 Bandwidth is often mistaken for internet speed when it's actually the volume of data (Netflix movies, gaming, emails etc)t hat can be...
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Slow Wifi? We have some tips!

19/08/21 3:12 PM

Slow Wifi? We have some tips to help your internet speed! We are sorry unfortunately gravity doesn't help your wifi download speeds, but we love...
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