Fibre your way, professionally set up, fully supported, and built to perform

Fast fibre installed and supported locally
Plans from $70/month
Setup options to suit your home

Choose a fibre plan that fits your home, with local support, simple setup options, and performance you can rely on.

UBB Fibre isn’t just a connection, it’s a fully supported experience, with setup, support, and performance all taken care of by our local team.

Enter your address to see if you can score a sweet Fibre Broadband deal.

See what’s available at your address

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Lowest Cost

$70
/month

Home Fibre Basic

Self-managed and entry level

Info
EA Basic Plan from $80/month may be available for EA Networks addresses.

100 / 20 Mbps unlimited fibre
Standard remote support
Not eligible for any discounts
You manage setup and Wi-Fi
Optional router, mesh and setup extras available
Add Connect Care

Home Fibre Basic is not eligible for mobile bundle discounts or contract bonuses. Resilience and setup extras can be quoted separately.

Things to know

Enquire about Home Fibre Basic

Enquire about Home Fibre Essential

Best Experience

$105
/month

Home Fibre Premium

Fully managed and professionally set up

Offer
12-month contracts include a free HX510 Managed WiFi Router. 24-month contracts add first month free and a $2.50/month bonus discount.

500 / 100 Mbps $105/month
950 / 450 Mbps $125/month
Professional installation from $199
Eligible for mobile bundle discounts
Optional Fibre Resilience backup from +$25/month
Priority support Included
Add Connect Care

Premium pairs well with mobile and Fibre Resilience backup for a more complete home connectivity setup.

Things to know

Enquire about Home Fibre Premium

A fibre scope may be required through the relevant local fibre company. Our team can arrange this for you as part of your connection process.

Fair Use Policy applies to all unlimited broadband and calling plans. All EA Network fibre connections require a 12 month contract. This exlcudes connections from Chorus, Tuatahi, & North Power. Exit fees apply for closing account in contract. Contract Terms; Open Term – 30 working days’ notice when you wish to cancel (After 3 month minimum activation). 12 Month Term – 30 working days’ notice to close account. Exit Fees Apply. Please see our T&Cs for more information

Advertised speeds are based on averages from the Commerce Commission’s Measuring Broadband New Zealand (MBNZ) January 2026 report (data collected November 2025). Actual speeds may vary depending on factors such as device performance, server location, network conditions, and your in-home Wi-Fi setup.

Wireless broadband speeds are based on combined 4G and 5G performance averages from the same MBNZ report. Speeds may vary depending on coverage and availability of 5G in your area.

Broadband services are only available at the authorised service address. For more information on choosing the right broadband plan and understanding factors that may impact performance, please contact our team.

Things you’ll love

Backup Broadband

Keep your home connected during outages with a backup broadband option from UBB.

Free standard install

Join on an eligible fibre plan and your standard install and connection are free.

Bundle and save

Bundle eligible UBB broadband and mobile services to keep more value in one place.

Local NZ support

Get help from a local team that actually responds when you need broadband support.

But why go with UBB’s ultrafast fibre broadband?

Fast & reliable.

Our fibre plans can get speeds of up to 400/200! Netflix will load so fast you won’t even notice it loading! It is also super reliable being NZ’s internet future.

Fair for the whole family.

UBB’s fibre offers internet equality for the whole family, allowing everyone in the household to stream, game, video call, work, and chat all at the same time!

Local NZ support.

Our award-winning support and sales teams are based in Christchurch New Zealand. Meaning you deal with locals with no long waits in phone queues.

Backup broadband

UBB Fibre Resilience

When your main internet connection goes offline, a second connection kicks in.

Stay online when it matters most. UBB Fibre Resilience is designed for homes, farms, and lifestyle properties that need strong uptime, reliable backup, and local support.

Automatic failover backup when your main connection drops
4G, StarCare and wireless backup options available
Consistent performance with no peak-time slowdowns
Built for rural, lifestyle and resilience-focused setups
Primary and backup connectivity designed together
Local support from a team that actually responds

Always-on connectivity

Fibre Resilience Plans

All-inclusive packages built to keep you connected when uptime matters.

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Fibre Resilience 4G

UBB Business Wireless Everyday + 10GB 4G backup service

$119/mo

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Fibre Resilience 100

UBB StarCare 100Mbps + UBB Wireless backup 100Mbps unlimited data

$129/mo

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Fibre Resilience 200

UBB StarCare 200Mbps + UBB Wireless backup 100Mbps unlimited data

$169/mo

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Fibre Resilience Max

UBB StarCare Max 200–400Mbps + UBB Wireless backup 100Mbps unlimited data

$199/mo

Installation fees apply

We would love for you to join our fast growing family, get in touch with us below.

Ultimate Broadband and The Connectivity Groups staff photo

Ultimate Broadband aims to be the best internet provider in NZ! We like to think that we are the heart of connectivity! Both your connectivity at your home, farm, or business. We pride ourselves on coming up with out-of-the-box solutions and never putting things into the too-hard pile. We are not just about selling a service; we are about providing a result.

So, what are you waiting for? Come become our newest family member and join our ever-growing broadband customer base! We guarantee you will not look back at your old broadband provider!

Thanks so much for your message, We can’t wait to speak to you!

Recomendations from our UBB family members

Absolutely fantastic company that genuinely cares about its customers. ... We are on a remote high country station and had a weather related outage. The service team went above and beyond to get up to us as soon as possible. Really impressed with their communication and efforts. Keep up the awesome work and many thanks from Erewhon.

Erin Google

Pretty much our entire small rural town uses UBB because no other company cared ... to connect us to fibre that ran through. I highly recommend UBB, service is top of the line. Theres no long waits when phoning through with a problem. A courteous, well trained human answers straight away, most issues are sorted over the phone or staff ring you back. I cant praise you guys enough.

Helen Google

One of the best companies around if there's an issue they are on to it pretty much right away thanks UBB.

Philippa Google

FAQ's

Frequently asked questions about our fibre internet.

Prices and Contract Options: All EA Network fibre connections require a 12 month contract. This excludes connections from Chorus, Tuatahi, & North Power. Exit fees apply for closing account in contract. You are free to upgrade your fibre plan in contract, and to move back down to the orignal contracted plan. Downgrading your plan below the orginal contract plan is considered break the term and early termination fees will apply to do so.

Open Term contract router costs: $139 + $20 (Estimated) shipping

12 Month Term – Free router + $20 shipping

Early disconnection fee of $100 + the base fee of the remaining months left in contract

Fibre Care exit fees on contract is $25/month for each remaining month (24m contracts)

Router costs if not returned $150 and Super WIFI Boosters $99 - All equipment provided for free or rented for the additional costs per month belong to UBB and must be returned upon closure of account even if out of contract.

Contract Terms Open Term - 30 working days’ notice when you wish to cancel (After 3 month minimum activation). 12 Month Term – 30 working days’ notice to close account. Exit Fees Apply. Please see our T&Cs for more information

Fibre broadband nz is the way of the future. Fibre is not about getting the fastest download speeds to one device but ensuring multiple devices around the house have equally fast speeds! Fibre enables the ultimate online experience! From gaming, watching HD / 4k videos, streaming music, and a whole lot more!

Really fast! Ultrafast fibre internet uses light to send and receive internet data, so essentially the speed light sort of fast! To get the best results use an ethernet cable to plug your devices directly to the modem. This will help achieve maximum speeds. Please note broadband speed vary pending on the server your connected to and the device capability.

Yes, you can! For a home phone landline to work with our internet connection it requires to be over the internet (VoIP). Slightly different, instead of plugging your phone into the jack point it requires to be plugged into the UBB modem. They cost $20 extra per month, more info about them can be found here: VoIP phone line.

Your phone over internet will not work when there is a power outage in your area. Your able to call 111 on your mobile, if not we have a redundant plan to help, more info can be found here: Vulnerable Consumer 111 Form.

Firstly, you will need a fibre-ready router, UBB offers a free router on lease when you go with a 12-month fibre internet contract. You may be able to use your existing modem it may need setting changes for it to work. Please note our UBB team cannot help with modems that are not supplied by us as we are only trained with UBB products. Settings for 3rd party routers can be found here: Router Guides. If fibre is already installed well that's it!

If you have security alarms or camera's they should continue to work over fibre. For your medical alarm we recommend checking in with the provider to ensure it can continue to work just fine before connecting with fibre.

We offer fibre services through local company's including: Chorus, EA Networks, and Enable throughout the South Island. Easiest way to answer the questison "Can I get fibre broadband nz" is to go to the enable website if you live in Christchurch. Or the EA networks page if you live in central Canterbury. And Chorus if you live anywhere else in the South Island. EA - Mid Canterbury, Enable - Christchurch, Chorus - South Island. Or just give us a call on 0800 000 945!

Most of the time installs are free, due to the roll out to ensure NZ fibre network is explanded fully. Enable, Chorus and EA Networks will install fibre at residential addresses within their coverage area for free until certain dates that are set out by the wholse comapany, if the installation requirements fall within our standard Residential Installation Offer (further details below). For some homes that were added to our coverage area in 2017 or later, the offer applies until 31 December 2025. T check out more on the Enable website here: or the :Chorus website here and the EA Networks website here. Watch the video on the Chosrus website, it explains the process really well and is the standard across all fibre providers NZ.

As found in the NZ Telecommunications Forum INC (TCF), it explains the five steps to installing fibre at home. As part of the connection process you will need to consider which installation options best suit the home you live in. Rights of access may need to be considered if you live down a right of way, on a shared driveway or an apartment. If you rent, be aware that only the property owner can give permission to have fibre installed. There are five steps to install fibre at home: 1.Choose a Broadband Service Provider, 2.Gain authorisation 3.Pre-installation appointment, 4.Build, 5.Connection. Have a look at the video below found from the Chorus website explaing their process for installing a SDU (Single Dwelling Unit).

As found on the Chorus website 5G is the next upgrade in mobile technology, it is very fast but only over short distances and capacity is shared with other users in the area. A fibre connection is dedicated to your home and the capacity is always available to you and you alone.

ADSL / VDSL use the old copper phone lines to provide internet data to and from your house or business. It is an older technolagy using eltric signals passed on a copper line. Its gernally alot slower than fibre which uses the light signals to pass internet data. So what travels faster than light? Not internet data signals on a copper line thats for sure! In short ADSL and VDSL is an older tech, fibre is the future!

All of our broadband services are on a 12-month contract. We require 30 days notice to be given to disconnect. If you were to disconnect within the contract period there is early termination fee's. A $100 disconnection fee applies plus you are charged the cost of the base rate for each remaining months left within the contract. For more information please read our term's and conditions.

UBB aka Ultiamte Broadband, we provide internet to urban and rural areas of NZ. We are a fibre broadband provider in nz as well! we like to think we are the fastest broadband provider out there! But not only do we provide fast fibre broadband, but also we have other connection types like 4G broadband options and rural wireless broadband options!

You should notice a difference, because your fibre connection is probably five or six times as faster than your ADSL or 4G connection. A few things drive the need for fast internet. Today, the main one is usually a need to stream movies on Netflix, or Spark Sports, or simliar sites in good quality without lots of annoying buffering. It’s almost essential if you want to watch 4K or ultra high definition (UHD) video instead of HD (720p) or Full HD (1080p). Families also need faster internet speeds when they are competing for bandwidth (Check out what bandwidth is by clicking here). These days it’s quite common to have multiple people streaming different movies, TV programmes, watching YouTube videos, streaming sport and playing games all at the same time whilst at home. Gamers usually prefer fibre internet connection because they are more responsive: there’s less latency or lagging. People who work from home definitely benefit from having responsive, fibre internet. Apart from the advantages of much faster upload speeds, (it's handy when you are sending files back to the office). The connections are more consistent and more reliable than ADSL or 4G RBI. It’s very frustrating if your broadband connection drops just when you absolutely need it to work.

We support all forms of webmail on our fibre internet. Including Xtra webmail, Yahoo webmail, Orcon webmail, & Farmside webmail. Unfortunately, we have stopped offering our webmail services though. More info can be found here about webmail settings / details: Webmail details.

Call our helpdesk on 0800 000 945

Available from 9am to 5pm Monday to Friday, with weekend support.

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