Customer Service Heroes

Dont suffer from the buffer, get fibre broadband!

  • Fast & Reliable
  • Unlimted data
  • Friendly NZ based support team
Get In Touch

Our simple fibre broadband plans for your home and farm!

UBB’s fibre provides fast & reliable internet to homes and farms across the South Island. Working alongside our friends at EA Networks, we provide ultrafast fibre broadband options to the rural communities around Canterbury where normally the speed and reliability of fibre broadband isn’t available.

But wait! We are not just limited to Canterbury! We provide fibre broadband to the entire South Island from Nelson to Invercargill. Urban to rural don’t settle for average internet and get ultrafast fibre broadband! Check out our fibre plans below then get in touch so our friendly team can help with any further questions you may have.

Fibre 100
Great starter ultrafast fibre broadband plan with no cap data for everyday use!
Unlimited dataFair use policy applies
Internet speeds upto 100MbpsUp to 100/20MbpsSpeeds are up to advertised service speed.Speeds are not guaranteed to internet, content provider, network load and local device connectivity will determine true to internet speeds
Managed WiFi / Router available Every home is different when it comes to WiFi, to get the best WiFi experience talk to us about enhanced WiFi and networking solutions for your home.
Get connected for freeGet connected on a 12 month term contract with no upfront cost. Package includes basic Fibre ready WiFi router and life of connection WiFi router rental for free.Fibre installation determined by Fibre network, UFB or rural location.Terms & conditions apply, disconnection fees apply
$79
/ month
Fibre installation fees apply
INQUIRE NOW
Fibre 200
Great ultrafast fibre broadband plan for everyday use but with even faster speeds to help with bigger families!
Unlimited dataFair use policy applies
Internet speeds upto 200MbpsUp to 2000/20Mbps Speeds are up to advertised service speed.Speeds are not guaranteed to internet, content provider, network load and local device connectivity will determine true to internet speeds
Managed WiFi / Router availableEvery home is different when it comes to WiFi, to get the best WiFi experience talk to us about enhanced WiFi and networking solutions for your home.
Get connected for freeGet connected on a 12 month term contract with no upfront cost. Package includes basic Fibre ready WiFi router and life of connection WiFi router rental for free.Fibre installation determined by Fibre network, UFB or rural location.Terms & conditions apply, disconnection fees apply
$99
/ month
Fibre installation fees apply
INQUIRE NOW
Fibre 400
The best ultrafast fibre broadband plan with no cap data for users who love all things to do with the internet!
Unlimited dataFair use policy applies
Internet speeds upto 400MbpsUp to 400/200Mbps Speeds are up to advertised service speed.Speeds are not guaranteed to internet, content provider, network load and local device connectivity will determine true to internet speeds
Managed WiFi / Router availableEvery home is different when it comes to WiFi, to get the best WiFi experience talk to us about enhanced WiFi and networking solutions for your home.
Get connected for FreeGet connected on a 12 month term contract for just $99. Package includes Advanced WiFi router and life of connection WiFi router rental for free.Fibre installation determined by Fibre network, UFB or rural location.Terms & conditions apply, disconnection fees apply
$119
/ month
Fibre installation fees apply
INQUIRE NOW

But why go with Ultimate Broadband?

Racing car to symbolize how fast fibre broadband is.

Fast & reliable.

Our fibre plans can get speeds of up to 400/200! Netflix will load so fast you won’t even notice it loading! It is also super reliable being NZ’s internet future.

Family symbol to show fibre broadband being fast for the entire family.

Fair for the whole family.

UBB’s fibre offers internet equality for the whole family, allowing everyone in the household to stream, game, video call, work, and chat all at the same time!

hand / heart symbol to show love for our local fibre support team

Local NZ support.

Our award-winning support and sales teams are based in Christchurch New Zealand. Meaning you deal with locals with no long waits in phone queues.

We would love for you to join our fast growing family, get in touch with us below.

Ultimate Broadband Team Photo

Ultimate Broadband aims to be the best rural broadband provider in NZ, we offer great service, excellent value, and leading broadband packages to the rural community and to its urban counterparts.

We like to think that we are the heart of connectivity! Both your connectivity at your home, farm, or business. We pride ourselves on coming up with out-of-the-box solutions and never putting things into the too-hard pile. We are not just about selling a service; we are about providing a result.

So, what are you waiting for? Come become our newest family member! We guarantee you will not look back at your old broadband provider!






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Recomendations from our UBB family members

Absolutely fantastic company that genuinely cares about its customers. ... We are on a remote high country station and had a weather related outage. The service team went above and beyond to get up to us as soon as possible. Really impressed with their communication and efforts. Keep up the awesome work and many thanks from Erewhon.
Cartoon image of a lady reviewing UBB broadband
Erin Google
Pretty much our entire small rural town uses UBB because no other company cared ... to connect us to fibre that ran through. I highly recommend UBB, service is top of the line. Theres no long waits when phoning through with a problem. A courteous, well trained human answers straight away, most issues are sorted over the phone or staff ring you back. I cant praise you guys enough.
Cartoon image of a lady reviewing UBB broadband
Helen Google
One of the best companies around if there's an issue they are on to it pretty much right away thanks UBB.
Cartoon image of a lady reviewing UBB broadband
Philippa Google

FAQ's

Frequently asked questions about our fibre broadband.

Fibre broadband is the way of the future. Fibre is not about getting the fastest speed to one device but ensuring multiple devices around the house have equally fast speeds! Fibre enables the ultimate online experience! From gaming, watching HD / 4k videos, streaming music, and a whole lot more!

Really fast! Fibre internet uses light to send and receive internet data, so essentially the speed light sort of fast! To get the best results use an ethernet cable to plug your devices directly to the modem. This will help achieve maximum speeds. Please note speeds vary pending on the server your connected to and the device capability.

Yes, you can! For a landline to work with fibre broadband it requires to be over the internet. Slightly different, instead of plugging your phone into the jack point it requires to be plugged into the UBB modem. They cost $20 extra per month, more info about them can be found here: VoIP phone line.

Fibre broadband and your phone over internet will not work when there is a power outage in your area. Your able to call 111 on your mobile, if not we have a redundant plan to help, more info can be found here: Vulnerable Consumer 111 Form.

Firstly, you will need a fibre-ready router, UBB offers a free router on lease when you go with a 12-month fibre internet contract. You may be able to use your existing modem it may need setting changes for it to work. Please note our UBB team cannot help with modems that are not supplied by us as we are only trained with UBB products. Settings for 3rd party routers can be found here: Router Guides. If fibre is already installed well that's it!

If you have security alarms or camera's they should continue to work over fibre. For your medical alarm we recommend checking in with the provider to ensure it can continue to work just fine before connecting with fibre.

We offer fibre services through Chorus, EA Networks, and Enable throughout the South Island. Easiest way to check if fibre is available in your area is by checking the below links. EA - Mid Canterbury, Enable - Christchurch, Chorus - South Island. Or just give us a call on 0800 000 945!

All of our fibre connections are on a 12-month contract. We require 30 days notice to be given to disconnect. If you were to disconnect within the contract period a $100 disconnection fee applies plus you are charged the cost of the base rate for each remaining months left within the contract. For more information please read our term's and conditions.

We support all forms of webmail on our fibre internet. Including Xtra webmail & Farmside webmail. Unfortunately, we have stopped offering our webmail services though. More info can be found here about webmail settings / details: Webmail details.

Call our helpdesk on 0800 000 945

Available from 9am to 5pm Monday to Friday, with weekend support.