Ultimate Mobile Plans!

Unlimited Calls / Texts
Friendly Christchurch team
5G Ready

Our New Ultimate Mobile Plans and Services!

We are going back to our roots, and are now offering mobile plans! UBB came to existence by solving mobile signal problems in Canterbury, now we can offer our own mobile plans back by the One NZ network! Choosing your Ultimate Mobile Plan is simple, just pick the data amount you need each month. All plans (excluding the Starter Plan) have endless data, once you have reached your monthly data cap, speeds are just reduced so you can carry on doing what you need to do!

👍 Unlimited mins to NZ & AUS

👍 Unlimited texts to NZ & AUS

👍 5G Ready

👍 WI-FI calling ready

Have a UBB broadband connection?

Then SAVE $10 PER MONTH off your broadband bill when you bundle your fibre, or wireless broadband connection with our mobile plans!

Ultimate Mobile 6GB

Great for those who need some data on the go.

6GB Endless DataSpeed reduced to 1.2 Mbps after Max Speed data is used

$10 Bundle Discount Bundle with a UBB Rural Wireless, 4G Broadband, or Fibre Broadband plan and save $10 every month on your broadband connection!

Unlimited Mins NZ & AUSEndless calls & TXTs are for standard person-to-person calls and TXTs to standard NZ and Australian numbers. Excludes special and premium numbers (i.e. short codes). Personal Mobile use only. International calling rates and video calling rates apply. Voicemail Calls are free, Any non-standard calls will be charged per minute, rounded up to the closest full minute, unless otherwise stated by the service provider.

Unlimited Texts NZ & AUSEndless calls & TXTs are for standard person-to-person calls and TXTs to standard NZ and Australian numbers. Excludes special and premium numbers (i.e. short codes). Personal Mobile use only.

5G ReadyTo enjoy 5G on your UBB Mobile plans you will need a 5G capable phone and be in a 5G coverage area.

WIFI Calling With Wi-Fi Calling it’s easy to make and receive calls and texts in any location covered by Wi-Fi across NZ or overseas, even when you have a weak or no mobile signal. It works like a normal call, plus there’s no additional charge for UBB customers as it will come out of your mobile plan’s call and text allowance as usual. It will also use a minimal amount of your internet data.

$50

/ month

Ultimate Mobile 50GB

Perfect for those who need to stream or hot spot on the go!

50GB Endless DataSpeed reduced to 1.2 Mbps after Max Speed data is used

$10 Bundle Discount Bundle with a UBB Rural Wireless, 4G Broadband, or Fibre Broadband plan and save $10 every month on your broadband connection!

Unlimited Calls / Texts NZ & AUSEndless calls & TXTs are for standard person-to-person calls and TXTs to standard NZ and Australian numbers. Excludes special and premium numbers (i.e. short codes). Personal Mobile use only. International calling rates and video calling rates apply. Voicemail Calls are free, Any non-standard calls will be charged per minute, rounded up to the closest full minute, unless otherwise stated by the service provider.

Companion Capable COMMING SOON! Add up to 3 Companion plans, get the same plan as the main account holder for $55 a month per plan, billed to one person only.

5G ReadyTo enjoy 5G on your UBB Mobile plans you will need a 5G capable phone and be in a 5G coverage area.

$70

/ month

How to get going with UBB Mobile

Firstly contact us via email or phone to check coverage quality of where you will reside the most!

0800 000 945 || SUPPORT@UBB.NZ

Step 1: Contact Us

If your interested in signing up to Ultimate Mobile, contact our team on 0800 000 945, or support@ubb.nz, or use our signup form here. We will walk you through the below steps, help you ensure your opting for the right mobile plan, and get the eSIM or physical SIM card sent to you.

Step 2: Receiving your eSIM or Physical SIM

If you have received a physical SIM card insert it into your phone and your ready to go! If not and you have a UBB eSIM then go to the next step.

Step 3: Activate your SIM

To activate your SIM, call us on 0800 000 945, and our team will set your SIM or eSIM over the phone with you.

- We’ll help you choose your plan.
- Whether you are wanting a new number or transferring existing number we will help set that up.
- For eSIM setup on your mobile phone look below for steps on how to.

How to set up eSIM on iOS:

We will send to you the eSIM QR code, all you need to do is to follow these steps:

On your iPhone, go to Settings > mobile.
Tap Activate eSIM. If you don’t see this option, your device does not support this option
This will open the camera to scan the QR code provided when the plan was activated in the portal
Once the QR code has been scanned, it will request an Activation Code. This code is provided at the bottom of the QR provided.

How to set up eSIM on Andriod

We will send to you the eSIM QR code, all you need to do is to follow these steps:

Go to Settings > Connections > SIM card manager
Tap Add mobile plan
Tap Add using QR code
Scan the QR code that your carrier provided
Your mobile plan will be downloaded and activated on your eSIM

Ultimate Mobile / UBB have partnered with One NZ to deliver our mobile services. Checkout One NZ’s mobile coverage here.

UBB’s Terms and Conditions, Payment Terms and Mobile Terms apply.

Thanks so much for your message, We cant wait to speak to you!

More Info

More details about UBB's Mobile Offerings

Endless calls & texts are for standard person-to-person calls and TXTs to standard NZ and Australian numbers. Excludes special and premium numbers (i.e. short codes). Personal mobile use only.

Any non-standard calls will be charged per minute, rounded up to the closest full minute, unless otherwise stated by the service provider.

Calls to voicemail are free. 606 is the number to call for voicemail access

MMS/PXTs - 49c per MMS/PXT to One NZ mobiles, any other mobile network in NZ and any email address.

International calls - $0.69/min for calls to mobiles & landlines in Ireland, UK, USA & Canada. $1.39/min for mobile & landlines to other countries. Satellite calls/min: $15.64 Inmarsat A, $11.50 Inmarsat B, $4.03 Global Star

Video Calls (excluding video calling apps and other data-based video calling features). $0.49/min to One NZ mobiles. $2.00/min to other NZ/international mobiles.

To access your voicemail you can use the below short codes and number:

Voicemail (NZ): 606
Voicemail (Int): +64 29 160 0600
UBB Help (NZ): 696
UBB Help (Int): +64 3 929 0020

Max Speed data refers to data that is delivered at the maximum speed available on the One NZ network. The speed experienced is dependent on your location and the device you are using.

The amount of your full-speed data allowance varies depending on which plan you have selected.

You can also check your data usage by logging into your UBB Customer Portal (updated daily).

All our plans are open term, which means you can change your plan to suit your needs once a month. Fair use applies. You can find our fair use policy in our terms and conditions.

International calls:
$0.69/min for calls to mobiles & landlines in Ireland, UK, USA & Canada. $1.39/min for mobile & landlines to other countries. Satellite calls/min: $15.64 Inmarsat A, $11.50 Inmarsat B, $4.03 Global Star.

International Roaming:
For just $9 a day you can use your NZ plan data, minutes and TXT in our Daily Roaming destinations. For other destinations, you will be charged per minute or per TXT at rates specific to that location.

Video Calls (excluding video calling apps and other data-based video calling features):
$0.49/min to UBB mobiles. Video calling is not supported to other NZ and international mobile service providers.

Voicemail:
Calls to voicemail are free.

UBB via One NZ Satellite TXT:
TXT in minutes on eligible phones and plans. TXT only and needs line of sight to sky. Terms, fair use and capacity control applies. See T&Cs - Only available on the 50GB mobile plan and USERS MUST HAVE A CAPABLE HANDSET See more about One NZ and Starlink mobile serviers here.

COMMING SOON! - A Companion plan can be added to a $65 or $70 Pay Monthly mobile plan and allows you to enjoy the same endless data, calls and TXTs as the full paying Primary plan, for either $35 per Companion plan per month with a $65 Pay Monthly Primary plan or $55 per Companion plan per month with a $70 Pay Monthly Primary plan.

We can add 3 additional more people to the account (4 including the account holder)

✅ The Primary Plan account holder is liable for all charges including the cost of each plan.
✅ Speeds reduced to a maximum of 1.2Mbps after Max Speed Data allowance exceeded.
✅ Unlimited voice calls & TXTs to standard NZ & Oz numbers e.g. no short codes or MMS/PXT. Personal Mobile use only.
✅ Fair use applies.

Roaming just works when you land.

You can call, TXT or use data in over 100 destinations across 70 countries – including Australia.

The Ultiamte Mobile Endless data plans, should allow you to use Daily Roaming, which is just like using your everyday plan but with a simple daily $9 charge.

Before heading overseas, make sure your phone’s operating system is updated to latest version and VoLTE roaming is turned on. Some older phones may not work on certain networks overseas.

On arrival overseas, when you switch on your phone, you’ll get a welcome TXT. It will tell you how much it costs to use your phone overseas, for example of your destination is covered by Daily Roaming, as well as some other useful information.

You can also use Wi-Fi Calling when overseas, connect to any available Wi-Fi network and turn on Wi-Fi Calling to be able to call and TXT as if you are still in NZ. You don’t need to turn on Roaming to use Wi-Fi Calling so you won’t be charged roaming rates however your minutes and TXTs used over WIFI Calling will come out of your mobile plan allowance. Eg if you call a NZ number using Wi-Fi Calling while roaming overseas, this will come out of your plan allowance. If you call a local number in the country you’re travelling in, you’ll be charged the standard cost of calling an international number, like you would at home. Note that calls will drop once you leave Wi-Fi coverage, and you will need to turn on Roaming to make a call.

If you are going by sea or air, its worth checking Maritime Roaming costs for cruises, or using in-flight roaming on the plane as they vary and are different from the standard roaming rates.

For other destinations, you will be charged per minute or per TXT at rates specific to that location. www.one.nz/roaming/

Simplified rates apply to other destinations. www.one.nz/daily-roaming

With Wi-Fi Calling it’s easy to make and receive calls and texts in any location covered by Wi-Fi across NZ or overseas, even when you have a weak or no mobile signal.

It works like a normal call, plus there’s no additional charge for UBBs customers as it will come out of your mobile plan’s call and text allowance as usual. It will also use a minimal amount of your internet data.

Easy to set up and even easier to use, simply check you have an approved OneNZ compatible mobile phone that’s been updated with the latest software, then turn on Wi-Fi Calling in your phone’s settings, and connect to a Wi-Fi network. Note that local interference and Wi-Fi traffic load may impact the Wi-Fi Calling experience at certain times.

When in use, an icon will be displayed on your device, at the top of your screen.

Connect inside or outside without a fuss – Wi-Fi Calling connects automatically if you’re connected to Wi-Fi and have a weak mobile signal.

Over time, as new software is released and updated on phones, we expect more devices to be enabled for Wi-Fi Calling. Within NZ, all calls will try to connect to the cellular (mobile) network first, and then try to use Wi-Fi if the mobile signal is too weak*. But if you are overseas, then Wi-Fi Calling will be automatically preferred.

When overseas, connect to any available Wi-Fi network and turn on Wi-Fi Calling to be able to call and TXT as if you are still in NZ. You don’t need to turn on Roaming to use Wi-Fi Calling so you won’t be charged roaming rates however your minutes and TXTs used over WIFI Calling will come out of your mobile plan allowance. Eg if you call a NZ number using Wi-Fi Calling while roaming overseas, this will come out of your plan allowance. If you call a local number in the country you’re traveling in, you’ll be charged the standard cost of calling an international number, like you would at home. Note that calls will drop once you leave Wi-Fi coverage, and you will need to turn on Roaming to make a call.

You can make emergency calls using Wi-Fi Calling, it will first try to use the mobile network before it uses Wi-Fi Calling*. Emergency Mobile Alerts will only be received if you have coverage from the mobile network, if you use Wi-Fi Calling in a non-coverage area or are on airplane mode you won’t receive the Emergency Mobile Alert.

* VoLTE registered phones connected on the 4G or 5G networks should automatically transfer between Wi-Fi and mobile signal which means you shouldn’t get cut off while you’re on the phone. A non VoLTE phone will use Wi-Fi Calling in suitable conditions, but not hand in or out of cellular.

*Wi-Fi Calling uses your broadband connection. If there is a power cut that affects your broadband equipment (wireless connection, routers etc), then Wi-Fi Calling won’t work. Are you or anyone in your household a vulnerable consumer under the 111 Contact Code? Read more about it here.

To enjoy 5G on your UBB Mobile plans you will need a 5G capable handset (which can be purchased from any good electronic store) and be in a 5G coverage area. 5G is now live in selected NZ cities and is being rolled out to more New Zealanders all the time. 5G is included in all Ultimate Mobile plans at no extra cost.

When you bundle with a UBB Rural Wireless or Fibre Broadband plan, you can save $10 every month on your broadband connection! The discount will only apply when both mobile and broadband accounts are live. Our 4G broadband connections are excluded from this. The Starter plan does not qualify to obtain this discount.

Nope! All of our mobile plans are open term, you are free to go up and down in plans once a month. Changes will only take effect at the start of the next billing cycle. If you are wishing to discontinue your mobile plan we require a minimum of 30 days notice.

You can find our mobile terms and conditions here and our mobile roaming terms here.

There is a one minute minimum charge for calls. All calls are rounded up and charged by the minute unless we tell you otherwise (e.g. if your call was for 1 minute and 40 seconds, you will be charged for 2 minutes).

If you call a 0900, calling card access number, audio conference or any other special number you will be charged the rate as published by the telecommunications service provider of that phone number, plus for special numbers, your normal calling rate.

Calls are charged at the rate which is applicable when the call is started.

It is your responsibility to check what telecommunications service provider a particular number is with (i.e. whether an 021 number is with One NZ). You can do this by TXTing the number to 300 (TXTs are free).

A single text message has a limit of 160 standard characters. If you go over this, most devices will break the message into segments with a maximum length of 153 standard characters. You’re then charged your text message rate for each segment sent. Some character sets, such as non-English language keyboards as well as emojis and emoticons, have a 70 character limit per text message and 67 characters per segment. If your message contains special characters, such as emojis, your device may send it as a picture message, or as multiple text messages. If this happens, you’ll be charged for each of those text messages or picture messages. Some devices will also convert long text messages which only contain standard characters to picture messages and you will be charged accordingly.

You will be charged the applicable Charge for each separate message sent (e.g. TXT, PXT, etc).

Calls to 123 and any other service number for other Network Operators will be charged. Genuine calls to 111 are free.

Call our helpdesk on 0800 000 945

Available from 9am to 5pm Monday to Friday, with weekend support.

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