Ultimate Fibre Broadband! Fast, reliable, and everywhere you need it. Enjoy ultrafast speeds, great WIFI coverage, and local support! Stream, work, and connect with confidence. UBB keeps you powered and online.
Bundle Fibre + Mobile. Save every month.
Bundle your fibre broadband with UBB Mobile and unlock real value. Get free months, mobile savings, and full-service coverage on your connection, router, boosters, and install hardware.
Fibre Basic
Entry-level fibre service designed for households with low internet usage who want the lowest possible monthly price.
100/20 Mbps100/20 Mbps peak times average speeds
Speeds are up to advertised service speed.
Speeds are not guaranteed to internet, content provider, network load and local device connectivity will determine true to internet speeds, the 100/20 plan is dependant on LFC availability.
Unlimited dataFair use policy applies
Bundle Mobile & SaveGet, first mobile month free, $5/month ongoing discount, and a Bonus broadband month when you bundle 2x mobile plans with a contracted UBB fibre service.
First month of mobile free
Mobile is on a 24-month term
$5/month discount on mobile for the rest of the term
If mobile added at sign-up, stack the free months
Rent a router: $10/monthRouter not included - You can purchase or rent a router from UBB (see below) or BYO device. Not included: Technician setup • Wi-Fi optimisation • Full Service Warranty
Router options (Basic):
Buy router: $99 upfront (12-month term)
Rent router: $10/month (12-month term)
BYOD: $0
Courier/logistics fee: $30 when UBB supplies a router
What's IncludedFibre internet connection
Unlimited data
Standard remote support
Remote provisioning and fault handling
12 month termTerms & conditions apply, disconnection fees apply
On a 12 month term - router is $99 upfront with Self-managed install, Rent basic router on 12 month term for $10 / month - Self-managed install no service warranty, If your bring your own device no cost.
Great-value fibre service that delivers super-fast internet speeds without the cost of a fully managed or premium setup.
500/100 Mbps 500/100 Mbps peak times average speeds and can be upgraded to 950/450 Mbps for $105 per month
Speeds are up to advertised service speed.
Speeds are not guaranteed to internet, content provider, network load and local device connectivity will determine true to internet speeds, the 100/20 plan is dependant on LFC availability.
950/450 Mbps Upgrade For $15 / per month extra, upgrade your internet speeds to 950/450 Mbps
Speeds are up to advertised service speed.
Speeds are not guaranteed to internet, content provider, network load and local device connectivity will determine true to internet speeds, the 100/20 plan is dependant on LFC availability.
Unlimited dataFair use policy applies
Bundle Mobile & SaveGet, first mobile month free, $5/month ongoing discount, and a Bonus broadband month when you bundle 2x mobile plans with a contracted UBB fibre service.
First month of mobile free
Mobile is on a 24-month term
$5/month discount on mobile for the rest of the term
If mobile added at sign-up, stack the free months
What's IncludedFibre internet connection
Unlimited data
Standard remote support
Basic remote Wi-Fi configuration and troubleshooting for UBB-supplied equipment
Basic performance checks where additional UBB Wi-Fi coverage devices are installed
Provided router limited warranty
Remote provisioning and fault handling
Free RouterOn a 24 month term, or save $5 when you provide your own router.
Terms & conditions apply, disconnection fees apply
On a 12 month term - router is $99 upfront with Self-managed install, Rent basic router on 12 month term for $10 / month - Self-managed install no service warranty, If your bring your own device no cost.
For homes that want it installed right, supported end-to-end, with Full Service Warranty.
950/450 Mbps950/450 Mbps peak times average speeds and can be on a lower speed plan of 500/100 Mbps for $105 per month
Speeds are up to advertised service speed.
Speeds are not guaranteed to internet, content provider, network load and local device connectivity will determine true to internet speeds, the 100/20 plan is dependant on LFC availability.
500/100 Mbps optional 500/100 Mbps for $105 per month
Speeds are up to advertised service speed.
Speeds are not guaranteed to internet, content provider, network load and local device connectivity will determine true to internet speeds, the 100/20 plan is dependant on LFC availability.
Unlimited dataFair use policy applies
Bundle Mobile & SaveGet, first mobile month free, $5/month ongoing discount, and a Bonus broadband month when you bundle 2x mobile plans with a contracted UBB fibre service.
First month of mobile free
Mobile is on a 24-month term
$5/month discount on mobile for the rest of the term
If mobile added at sign-up, stack the free months
$149 Setup fee$149 one-off technical installation: Includes:
Technician labour
Up to 1 hour onsite
Fibre service setup
Router and basic Wi-Fi configuration
Service testing and handover
Important:
Travel is not included
Travel charges depend on location and are confirmed before booking
Additional time, parts, or materials may incur extra charges
No Public static IP address - available for $5 per month
Router options12 months: buy router $248 upfront (covered by FSW)
12 months: rent router $149 + $10/month (covered by FSW)
24 months: router included $149 upfront (covered by FSW)
What's IncludedProfessional technician setup
Correct router configuration
Wi-Fi optimisation
Service testing and handover
Priority support
Full Service Warranty on supported hardware
Full Service WarrantyRest easy at night with UBBs Full Service Warranty (FSW) per device on Fibre Premium plans only
Sign up (or re-sign) on a 24-month term and get your first month free when you choose:
Home Fibre Essential or Home Fibre Premium 500/100 or 950/450
Not available on Fibre Basic or 12-month terms.
A fibre scope is required (though the local fibre company). Talk to our team to get a scope organized for you.
Rural Fibre, Made Easy.
We help homes and farms across rural Canterbury get connected with fibre and hybrid fibre-to-wireless solutions. Whether fibre’s already at your gate or still on the way, we’ll design a solution so that you don’t miss out on fibre like speeds those “Townie’s” get!
Come join our fast growing family, get in touch with us below.
Ultimate Broadband aims to be the best out of all of the fibre providers in NZ, we offer great service, excellent value, and leading broadband packages to the rural community and to its urban counterparts.
We like to think that we are the heart of connectivity! Both your connectivity at your home, farm, or business. We pride ourselves on coming up with out-of-the-box solutions and never putting things into the too-hard pile. We are not just about selling a service; we are about providing a result.
So, what are you waiting for? Come become our newest family member and join our ever-growing broadband customer base! We guarantee you will not look back at your old broadband provider!
Thanks so much for your message, We can’t wait to speak to you!
Recomendations from our UBB family members
Absolutely fantastic company that genuinely cares about its customers. ... We are on a remote high country station and had a weather related outage. The service team went above and beyond to get up to us as soon as possible. Really impressed with their communication and efforts. Keep up the awesome work and many thanks from Erewhon.
Erin Google
Pretty much our entire small rural town uses UBB because no other company cared ... to connect us to fibre that ran through. I highly recommend UBB, service is top of the line. Theres no long waits when phoning through with a problem. A courteous, well trained human answers straight away, most issues are sorted over the phone or staff ring you back. I cant praise you guys enough.
Helen Google
One of the best companies around if there's an issue they are on to it pretty much right away thanks UBB.
Philippa Google
FAQ's
Frequently asked questions about our fibre internet.
Prices and Contract Options:
All EA Network fibre connections require a 12 month contract. This excludes connections from Chorus, Tuatahi, & North Power. Exit fees apply for closing account in contract. You are free to upgrade your fibre plan in contract, and to move back down to the orignal contracted plan. Downgrading your plan below the orginal contract plan is considered break the term and early termination fees will apply to do so.
Open Term contract router costs: $139 + $20 (Estimated) shipping
12 Month Term – Free router + $20 shipping
Early disconnection fee of $100 + the base fee of the remaining months left in contract
Fibre Care exit fees on contract is $25/month for each remaining month (24m contracts)
Router costs if not returned $150 and Super WIFI Boosters $99 - All equipment provided for free or rented for the additional costs per month belong to UBB and must be returned upon closure of account even if out of contract.
Contract Terms
Open Term - 30 working days’ notice when you wish to cancel (After 3 month minimum activation).
12 Month Term – 30 working days’ notice to close account. Exit Fees Apply. Please see our T&Cs for more information
Fibre broadband nz is the way of the future. Fibre is not about getting the fastest download speeds to one device but ensuring multiple devices around the house have equally fast speeds! Fibre enables the ultimate online experience! From gaming, watching HD / 4k videos, streaming music, and a whole lot more!
Really fast! Ultrafast fibre internet uses light to send and receive internet data, so essentially the speed light sort of fast! To get the best results use an ethernet cable to plug your devices directly to the modem. This will help achieve maximum speeds. Please note broadband speed vary pending on the server your connected to and the device capability.
Yes, you can! For a home phone landline to work with our internet connection it requires to be over the internet (VoIP). Slightly different, instead of plugging your phone into the jack point it requires to be plugged into the UBB modem. They cost $20 extra per month, more info about them can be found here: VoIP phone line.
Your phone over internet will not work when there is a power outage in your area. Your able to call 111 on your mobile, if not we have a redundant plan to help, more info can be found here: Vulnerable Consumer 111 Form.
Firstly, you will need a fibre-ready router, UBB offers a free router on lease when you go with a 12-month fibre internet contract. You may be able to use your existing modem it may need setting changes for it to work. Please note our UBB team cannot help with modems that are not supplied by us as we are only trained with UBB products. Settings for 3rd party routers can be found here: Router Guides. If fibre is already installed well that's it!
If you have security alarms or camera's they should continue to work over fibre. For your medical alarm we recommend checking in with the provider to ensure it can continue to work just fine before connecting with fibre.
We offer fibre services through local company's including: Chorus, EA Networks, and Enable throughout the South Island. Easiest way to answer the questison "Can I get fibre broadband nz" is to go to the enable website if you live in Christchurch. Or the EA networks page if you live in central Canterbury. And Chorus if you live anywhere else in the South Island. EA - Mid Canterbury, Enable - Christchurch, Chorus - South Island. Or just give us a call on 0800 000 945!
Most of the time installs are free, due to the roll out to ensure NZ fibre network is explanded fully. Enable, Chorus and EA Networks will install fibre at residential addresses within their coverage area for free until certain dates that are set out by the wholse comapany, if the installation requirements fall within our standard Residential Installation Offer (further details below). For some homes that were added to our coverage area in 2017 or later, the offer applies until 31 December 2025. T check out more on the Enable website here: or the :Chorus website here and the EA Networks website here. Watch the video on the Chosrus website, it explains the process really well and is the standard across all fibre providers NZ.
As found in the NZ Telecommunications Forum INC (TCF), it explains the five steps to installing fibre at home. As part of the connection process you will need to consider which installation options best suit the home you live in. Rights of access may need to be considered if you live down a right of way, on a shared driveway or an apartment. If you rent, be aware that only the property owner can give permission to have fibre installed. There are five steps to install fibre at home: 1.Choose a Broadband Service Provider, 2.Gain authorisation 3.Pre-installation appointment, 4.Build, 5.Connection. Have a look at the video below found from the Chorus website explaing their process for installing a SDU (Single Dwelling Unit).
As found on the Chorus website 5G is the next upgrade in mobile technology, it is very fast but only over short distances and capacity is shared with other users in the area. A fibre connection is dedicated to your home and the capacity is always available to you and you alone.
ADSL / VDSL use the old copper phone lines to provide internet data to and from your house or business. It is an older technolagy using eltric signals passed on a copper line. Its gernally alot slower than fibre which uses the light signals to pass internet data. So what travels faster than light? Not internet data signals on a copper line thats for sure! In short ADSL and VDSL is an older tech, fibre is the future!
All of our broadband services are on a 12-month contract. We require 30 days notice to be given to disconnect. If you were to disconnect within the contract period there is early termination fee's. A $100 disconnection fee applies plus you are charged the cost of the base rate for each remaining months left within the contract. For more information please read our term's and conditions.
UBB aka Ultiamte Broadband, we provide internet to urban and rural areas of NZ. We are a fibre broadband provider in nz as well! we like to think we are the fastest broadband provider out there! But not only do we provide fast fibre broadband, but also we have other connection types like 4G broadband options and rural wireless broadband options!
You should notice a difference, because your fibre connection is probably five or six times as faster than your ADSL or 4G connection. A few things drive the need for fast internet. Today, the main one is usually a need to stream movies on Netflix, or Spark Sports, or simliar sites in good quality without lots of annoying buffering. It’s almost essential if you want to watch 4K or ultra high definition (UHD) video instead of HD (720p) or Full HD (1080p). Families also need faster internet speeds when they are competing for bandwidth (Check out what bandwidth is by clicking here). These days it’s quite common to have multiple people streaming different movies, TV programmes, watching YouTube videos, streaming sport and playing games all at the same time whilst at home. Gamers usually prefer fibre internet connection because they are more responsive: there’s less latency or lagging. People who work from home definitely benefit from having responsive, fibre internet. Apart from the advantages of much faster upload speeds, (it's handy when you are sending files back to the office). The connections are more consistent and more reliable than ADSL or 4G RBI. It’s very frustrating if your broadband connection drops just when you absolutely need it to work.
We support all forms of webmail on our fibre internet. Including Xtra webmail, Yahoo webmail, Orcon webmail, & Farmside webmail. Unfortunately, we have stopped offering our webmail services though. More info can be found here about webmail settings / details: Webmail details.
Call our helpdesk on 0800 000 945
Available from 9am to 5pm Monday to Friday, with weekend support.
