Customer Service Heroes

Business Connect Fibre

Your Business, Always Online, Always Secure.

UBB Business Broadband is built for NZ businesses of every size, from startups and home offices to established teams. We provide fast plans, dependable failover connections, PBX phone systems, flexible mobile plans for your team, and security solutions to keep your business running smoothly and securely.

Create the plan you need!

 

Add a phone line, a backup failover service, a mobile plan, tech setup service, and security solutions! You choose what you need, simple as that!

Biz Fibre Standard
Ideal for smaller businesses and startups who want fast, reliable connectivity.
500/100 Mbps peak time average speeds*Up to 500/100 Mbps peak times average Speeds are up to the advertised service speed. Speeds are not guaranteed to the internet, content provider, network load and local device connectivity will determine true to internet speeds. EA fibre connection may require different plans being advertised. Fibre plans are subject to fibre hardware capability.
Speed Upgrade 950MbpsFor an additional $10 per month increase your fibre speed up to → 950 Mbps. Speeds are up to the advertised service speed. Speeds are not guaranteed to the internet, content provider, network load and local device connectivity will determine true to internet speeds
Bundle Mobile save $10 p/mWhen you bundle your UBB business mobile plan! ✅Mobile (1x line per connection, per account) $10/mo off a 6GB or 50GB plan
Add 4G/5G FailoverKeep your business online even if fibre goes down. Perfect for businesses running EFTPOS, cloud systems, or critical operations. $20/month with 10GB of failover data (24m term, all plans) or $499 upfront, Additional Data: $2.00 per GB (only charged while backup is active)
Free Super Wifi RouterOn a 12 month term you will get a UBB super wifi router free, on a 24 month term you will get a upgraded AX super WIFI router for free!
BYOD discount $5 or $10 p/mBring your own device (Router) for a discount of $5/month, or pay for the UBB super WI-FI router upfront and get a $10/month discount. UBB does not offer detailed support for non-UBB modems. This may impact your ability to troubleshoot WiFi issues.
Optional Tech SetupGet a tech setup for $199 + travel for professional onsite configuration (Wi-Fi, printers, EFTPOS, devices) when you signup to UBBs biz fibre plans!
Flexible 12 / 24 month termsFlexible 12 or 24 month contract terms! Terms & conditions apply, disconnection fees apply. Early termination fees: First 12 months: Remaining full monthly charges (as per EA Networks fibre rules) After 12 months: $20/month for each remaining month of the contract Equipment return: subsidised/rental equipment must be returned in good condition (router $150, booster $99 if unreturned/damaged)
$109
/ month
$
/ month

Fibre installation fees apply
Contact Us Today
Biz Fibre Premium
Premium fibre for businesses that want an all-inclusive connectivity package, from a professional setup through to ongoing support.
500/100 Mbps peak time average speeds*Up to 500/100 Mbps peak time average Speeds are up to the advertised service speed. Speeds are not guaranteed to the internet, content provider, network load and local device connectivity will determine true to internet speeds. EA fibre connection may require different plans being advertised. Fibre plans are subject to fibre hardware capability.
Speed Upgrade 950MbpsFor an additional $10 per month increase your fibre speed up to → 950 Mbps. Speeds are up to the advertised service speed. Speeds are not guaranteed to the internet, content provider, network load and local device connectivity will determine true to internet speeds
Bundle Mobile save $10 p/mWhen you bundle your UBB business mobile plan! ✅Mobile (1x line per connection, per account) $10/mo off a 6GB or 50GB plan
Add 4G/5G FailoverKeep your business online even if fibre goes down. Perfect for businesses running EFTPOS, cloud systems, or critical operations. $20/month with 10GB of failover data (24m term, all plans) or $499 upfront, Additional Data: $2.00 per GB (only charged while backup is active)
Upgraded Super Wifi Router FreeOn a 12 month term you will get a UBB super wifi router free, on a 24 month term you will get a upgraded AX super WIFI router for free!
BYOD discount $5 or $10 p/m Bring your own device (Router) for a discount of $5/month, or pay for the UBB super WI-FI router upfront and get a $10/month discount. UBB does not offer detailed support for non-UBB modems. This may impact your ability to troubleshoot WiFi issues.
Free Tech SetupGet a free tech setup worth $199 + travel for professional onsite configuration (Wi-Fi, printers, EFTPOS, devices) when you signup to UBBs biz fibre plans!
Free Basic Phone SetupFree Basic phone setup included (if Business Phone is added) this does not include mobile only UBBs PBX, and landline phone lines.
24 month term required24 month contract terms required. Terms & conditions apply, disconnection fees apply. Early termination fees: First 12 months: Remaining full monthly charges After 12 months: $25/month for each remaining month of the contract Equipment return: subsidised/rental equipment must be returned in good condition
Priority onsite technician visitFull Service Warranty offering a next next available appointment onsite technician visit (Monday to Friday). Limited to factors that ensure technician safety, and other reasons that can cause broadband faults out of UBBs control. Weather dependent. You can also add a optional urgent same-day callout ($15/month, location dependent)
Add a WIFI Extender $15 p/mUBB Super Wi-Fi Managed Coverage Booster — $15/month per node or $299 upfront per node Includes plug & play install or site survey for cabled install Available on Premium and Small Business Connect Add $199 when ordered on Standard
$129
/ month
$
/ month

Fibre installation fees apply
Contact Us Today
Small Business Connect
Everything in one plan: broadband, Super Wi-Fi Router, a business phone line, professional Wi-Fi setup, and Full Service Warranty.
500/100 Mbps peak time average speeds*Up to 500/100 Mbps peak times average Speeds are up to the advertised service speed. Speeds are not guaranteed to the internet, content provider, network load and local device connectivity will determine true to internet speeds. EA fibre connection may require different plans being advertised. Fibre plans are subject to fibre hardware capability.
Free Phone Line IncludedLocal & National landline calling is free and included, fair use policy applies. Key international destinations including UK/Australia/USA just 4c per minute, low rates apply to other locations. New Zealand mobile rate is 25c per minute ​Setup and configuration fees & remote support apply to VoIP phones.
Bundle Mobile save $10 p/mWhen you bundle your UBB business mobile plan! ✅Mobile (1x line per connection, per account) $10/mo off a 6GB or 50GB plan
Add 4G/5G FailoverKeep your business online even if fibre goes down. Perfect for businesses running EFTPOS, cloud systems, or critical operations. $20/month with 10GB of failover data (24m term, all plans) or $499 upfront, Additional Data: $2.00 per GB (only charged while backup is active)
Upgraded Super Wifi Router FreeOn a 12 month term you will get a UBB super wifi router free, on a 24 month term you will get a upgraded AX super WIFI router for free!
Free Tech SetupGet a free tech setup worth $199 + travel for professional onsite configuration (Wi-Fi, printers, EFTPOS, devices) when you signup to UBBs biz fibre plans!
Free Basic Phone SetupFree Basic phone setup included (if Business Phone is added) this does not include mobile only UBBs PBX, and landline phone lines.
24 month term requiredFree Basic phone setup included (if Business Phone is added) this does not include mobile only UBBs PBX, and landline phone lines. First 12 months: Remaining full monthly charges After 12 months: $25/month for each remaining month of the contract Equipment return: subsidised/rental equipment must be returned in good condition
Priority onsite technician visitFull Service Warranty offering a next next available appointment onsite technician visit (Monday to Friday). Limited to factors that ensure technician safety, and other reasons that can cause broadband faults out of UBBs control. Weather dependent. You can also add a optional urgent same-day callout ($15/month, location dependent)
Add a WIFI Extender $15 p/mUBB Super Wi-Fi Managed Coverage Booster — $15/month per node or $299 upfront per node Includes plug & play install or site survey for cabled install Available on Premium and Small Business Connect Add $199 when ordered on Standard
$129
/ month
$
/ month

Fibre installation charges apply
Contact Us Today
Stay Online With UBBs Failover Plans

We understand that kiwi businesses require the simple things the most like internet reliability!

The UBB 4G Failover Backup Service provides an automated internet backup solution for both business and residential customers. If the primary service (Fibre or UBB Wireless) goes offline, the backup router automatically switches over to a 4G mobile connection to keep you connected and profitable.

This is a backup-only service, it activates only when the main service is unavailable, ensuring continuity of business and household operations.

UBB Business Phone Solutions

Voice calling over your broadband connection

Stay connected with flexible and affordable business phone options from UBB. Plans from $20/month include unlimited national landline calls (FUP). Choose simple analogue setups or upgrade to UBB Business PBX with digital phones, softphones, and mobile app integration. Enjoy smart features like DDIs, voicemail-to-email, call routing, and auto-attendant.

UBBs Business Phone
From simple phone solutions all the way to advanced PBX solutions.
Free local / national landline callsLocal & National landline calling is free and included, fair use policy applies. Key international destinations including UK/Australia/USA just 4c per minute, low rates apply to other locations. NZ Mobile calls $0.25 / min
Additional lines from $10Add additional lines from $10/month per line. Each number shares the same unlimited local and national calls.
Included Free With Connect Plan
FREE Analogue Telephone Adaptor The Analogue Telephone Adaptor (ATA), which is a piece of hardware that enables your phone to work over the internet is free when you opt for a UBB business phone plan on the Premium and Connect plan. It is an additional $10 per month for the unit on the Standard plan.
Add a 0800 number.Your business phone line and include a Free to Call 0800 number, additional charges will apply and be quoted at point of sale.
$20
/ month
SIGN UP NOW
Calling rates apply.
Other Business Solutions

Expand your connectivity and security with our advanced business solutions. We offer multi-site networking to connect offices, warehouses, and branches; TCG SiteView for CCTV and video surveillance; TCG SiteMonitor for IoT monitoring; and TCG SiteGuard for smart security and site protection. UBB also provides mobile coverage solutions for rural or hard-to-reach areas, along with business-grade switches and hardware, all designed and installed by your UBB Business Connectivity Consultants.

UBB Business Mobile plans

 

Keep your team connected and save with UBB Business Mobile Plans! Whether it’s just you or a team, our Group Plans make it easy to manage singular and multiple mobile lines under one account! All with unlimited calls and texts across NZ and Australia, 5G-ready speeds, WiFi calling, and hotspot capability. Choose the 50GB Endless Plus Plan for smaller groups (1–4 users) or the 150GB Endless Plus Plan for larger teams (5–100 users). Stay connected, streamline your billing, and enjoy serious value across every device.






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Recomendations from our UBB family members

Absolutely fantastic company that genuinely cares about its customers. ... We are on a remote high country station and had a weather related outage. The service team went above and beyond to get up to us as soon as possible. Really impressed with their communication and efforts. Keep up the awesome work and many thanks from Erewhon.
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Erin Google
Pretty much our entire small rural town uses UBB because no other company cared ... to connect us to fibre that ran through. I highly recommend UBB, service is top of the line. Theres no long waits when phoning through with a problem. A courteous, well trained human answers straight away, most issues are sorted over the phone or staff ring you back. I cant praise you guys enough.
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Helen Google
One of the best companies around if there's an issue they are on to it pretty much right away thanks UBB.
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Philippa Google

FAQ's

Frequently asked questions about our business broadband NZ plans

To get started all you need to do is call UBB on its contact number 0800 000 945 or email support@ubb.nz, they will walk you through the process of either getting fibre installed /connected at your office or advise if your in our rural wireless broadband coverage. Its really that simple!

Home broadband connections are often cheaper than business broadband deals, so you may be tempted to get a cheaper line installed instead of a dedicated service. Although it is possible to use residential broadband for business use, if there is a fault on your line which isn’t fixed for several days you may lose revenue, especially if the fault would be fixed within a few hours with a business connection. Our rural wireless plans are the same for both home or business.

Yes! UBB can offer a back-up 4G Broadband solution or a back-up fibre connection. Fibre connections use Optical Network Terminals (ONTs) which are able to hold more than 1 connection on them. So if your business requires an uptime of 100% inquire about our alternate redundant broadband options.

If you are running a business or working from home, you may be using your home broadband connection to get on the internet. Business plans are often more reliable and may offer more security if internet access is critical to your business. Business broadband providers offer a suite of extra add-ons with business internet deals like static IP addresses and agreed service-level fault fixes, which comes at a higher price. but lowers your business risk and increases your business productivity!

Business plans have more features and benefits than residential, and is worth the higher cost. Residential internet often has a restricted download / upload speed and comes with only best-effort service agreements, while business internet demands faster download / upload speeds in order to perform operations. In addition, internet service providers provide guaranteed service and uptime for business internet.

If you run a small / medium business, these are some key things to consider when choosing business broadband:

  • Level of support: Business-grade broadband services are usually more expensive because they include things like greater levels of support – both during and outside normal office hours. They may also include guaranteed fix times, as well as more consistent speed where business traffic gets priority at peak times.
  • Do a data audit: work out how much data your business uses and what sort of data it uses (Video, email etc), this will give you a benchmark to use to ensure the broadband service had the right capacity for you
  • Think about add-ons you need: This could be add-on phone lines, voicemail, caller ID, call waiting, custom voip solutions, wifi extending, static ip addresses. You could streamline your business even more by bundling your broadband and power, so you just have one provider and one invoice to deal with.

A fibre maybe scope is required (though Enable, Chorus or EA) to confirm upfront installation costs. Usually Fibre installs are free, but dependant on what is required there maybe charges. Talk to our team to get a scope organized for you.

Have a look above! Our business fibre internet plans start from $99 per month excluding the install cost, if any when installing fibre into the office building.

Yes, UBB as a business phone and internet provider can install custom voip PBAX solutions for your SME business. We also have a standalone VoIP systems which allows 0800 numbers. Check out our VoIP phone service here.

Our coverage for UBBs rural wireless business broadband NZ plans is exclusively in Canterbury. Check out our coverage map here to see if your in coverage or not. Don't worry we have 4G broadband options for those who are not!

A static IP address for a business is an internet address that does not change. A static IP address, like a physical mail box street address, can tell other computers or servers on the internet where a particular machine is situated or connected to the internet. A business can seriously benefit from using a static IP and many reasons for looking into it. Find our more about why here.

Sadly, the basic routers sent out from broadband providers do not cover all office layouts. WiFi doesn't like to go through walls. If your wanting to ensure wifi reaches through the office space so that your staff and yourself can remain productive then it may pay to look at how UBB can offer custom wifi extending solutions for your business.

Call our helpdesk on 0800 000 945

Available from 9am to 5pm Monday to Friday, with weekend support.