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UBB CUSTOMER INFORMER
UBB Broadband Survey
Please complete the form below, this info will help us craft the right broadband & voice services for our customers. Your information will be kept & once we have a service ready date we will inform you of our launch offers.
Personal or business details
Indicates required field
Company or billing name
Address for service
Landline contact number
Contract holder date of birth
Contract holder drivers license number
What sort of service do you require
Price point - what are you prepared to spend on a broadband service on a monthly basis
$49-$69 per month
$70 - $89 per month
$90 - $109 per month
$110 - $149 per month
$150 + per month
Tell us about your current provider, what deal are you on, approximate pricing per month, data cap, current speeds?
We recommend using
to get your current provider speed, test to the
How much data do you need?
101GB - 150GB
Flat rate uncapped
What maximum speeds do you want your connection to operate at?
Faster than what I get now
As fast as is possible
Do you require a phone service?
Broadband only thanks
Do you make a large number NZ national landline calls
No not really
Yes 250 - 500mins per month
Yes 500 - 1000 mins per month
Yes I am on the phone for hours
More in depth info on installation & in home devices
Tell us about the devices you use that connect to the internet, i.e. IPads, phones, PC, Mac, TV's, Apple TV, Playstation/Xbox etc & how do they connect to the internet i.e. WiFi, LAN (ethernet cable), in home structured LAN cabling, 3G/4G etc - Please list the devices & how they connect.
If you have a WiFi network already, how well does it perform around the home?
It works everywhere in the house
Only in main living areas
Tell us about your home, size, number bedrooms, living areas, sq meter size? - This helps with understanding internal wiring, WiFi requirements etc for installation
Our planned service is wireless, it requires a radio unit (small dish) to be installed on the roof or in a location that sees LOS (line of sight) to one of our repeater sites. Are you happy for such equipment to be professionally installed on your home?
Yes but prefer hidden from sight
Is your home surrounded by trees that may prevent LOS (line of sight) to our repeater?
Yes but we can remove some
Is there anything about your home that may make an installation tricky?
The next step once services are available
Based on your information provided & our company providing a new service to deliver broadband to your home, would you consider signing up with UBB?
Yes once the full offer is available
Not at this stage
We will decide once the service is going
Thank you for your time completing this survey, this information will greatly help us formulate our service offerings.
Get broadband now, register your interest
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