Helpful links, software & remote support
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Team viewer - support software download
Firefox browser Google Chrome browser ESET Internet security Speedtest We recommend the Christchurch Vodafone or 2Degrees servers only - Please use an Ethernet connected device for your test, also make sure no devices are using your connection at the time of the test as this can alter the results. All broadband connections are based on line speed only, i.e. connection to the router, radio etc. not to your device or WiFi. WiFi tests are often subject to interference therefore Ethernet is the only true reflection of line speed (with no local traffic in use) |
Standard Settings + Remote changes for UBB Managed Routers
For any managed UBB router (Mikrotik), customers are unable to access for security and performance reasons. When a device requires a static IP address where DHCP is not suitable here are our standard settings for our managed Mikrotik routers plus info around Port Forwarding and WiFi SSID and Password changes.
DHCP RANGE 192.168.1.100-150
SUBNET MASK 255.255.255.0 (/24)
GATEWAY 192.168.1.1 (some older setups may have the gateway as 192.168.1.20) use to COMMAND PROMPT & ipconfig command to confirm the correct gateway if unsure or contact our Helpdesk.
DNS SERVERS 203.99.132.200 OR 203.99.133.200 We don't recommend the use of Google or international DNS due to international transit capacity & or routing changes upstream outside of our control
Static pool recommended for device / equipment use on network
Customer static range 192.168.1.60-192.168.1.70 or 192.168.1.201-192.168.1.220
Port forwarding & WiFi SSID & password changes can be made when required, there is an up to 6 hour turn around for these settings to populate and be changed, please email or contact the helpdesk for these changes to be made. Note a small charge may apply for repeat changes.
UBB RBI Wireless 3G/4G Profile - APN rbi.ubb.net.nz
Please email our helpdesk support@ubb.nz or call 0800 000 945 if you need assistance
DHCP RANGE 192.168.1.100-150
SUBNET MASK 255.255.255.0 (/24)
GATEWAY 192.168.1.1 (some older setups may have the gateway as 192.168.1.20) use to COMMAND PROMPT & ipconfig command to confirm the correct gateway if unsure or contact our Helpdesk.
DNS SERVERS 203.99.132.200 OR 203.99.133.200 We don't recommend the use of Google or international DNS due to international transit capacity & or routing changes upstream outside of our control
Static pool recommended for device / equipment use on network
Customer static range 192.168.1.60-192.168.1.70 or 192.168.1.201-192.168.1.220
Port forwarding & WiFi SSID & password changes can be made when required, there is an up to 6 hour turn around for these settings to populate and be changed, please email or contact the helpdesk for these changes to be made. Note a small charge may apply for repeat changes.
UBB RBI Wireless 3G/4G Profile - APN rbi.ubb.net.nz
Please email our helpdesk support@ubb.nz or call 0800 000 945 if you need assistance
Software & Downloads
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RBI B315 Firmware setup guide
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RBI B315 Latest Firmware revision
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RBI B315 Antenna settings guide
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RBI B315 Full settings guide
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RBI Signal Check guide
| b315_router_signal_check_guide.pdf |
Helpful videos
DNS Flush video Windows 10 (windows 7 very similar)
