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Helpful links, software & remote support

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Team viewer - support software download
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ESET Internet security
Speedtest
We recommend the Christchurch Vodafone or 2Degrees servers only - Please use an Ethernet connected device for your test, also make sure no devices are using your connection at the time of the test as this can alter the results.

All broadband connections are based on line speed only, i.e. connection to the router, radio etc. not to your device or WiFi. WiFi tests are often subject to interference therefore Ethernet is the only true reflection of line speed (with no local traffic in use)

Standard Settings + Remote changes for UBB Managed Routers

For any managed UBB router (Mikrotik), customers are unable to access for security and performance reasons. When a device requires a static IP address where DHCP is not suitable here are our standard settings for our managed Mikrotik routers plus info around Port Forwarding and WiFi SSID and Password changes.

DHCP RANGE 192.168.1.100-150 
SUBNET MASK 255.255.255.0 (/24)
GATEWAY 192.168.1.1 (some older setups may have the gateway as 192.168.1.20) use to COMMAND PROMPT & ipconfig command to confirm the correct gateway if unsure or contact our Helpdesk.

DNS SERVERS 203.99.132.200 OR 203.99.133.200 We don't recommend the use of Google or international DNS due to international transit capacity & or routing changes upstream outside of our control

Static pool  recommended for device / equipment use on network
Customer static range 192.168.1.60-192.168.1.70 or 192.168.1.201-192.168.1.220
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Port forwarding & WiFi SSID & password changes can be made when required, there is an up to 6 hour turn around for these settings to populate and be changed, please email or contact the helpdesk for these changes to be made. Note a small charge may apply for repeat changes.

Please email our helpdesk support@ubb.nz or call 0800 000 945 if you need assistance

Software & Downloads

RBI B315 Firmware setup guide
RBI B315 Latest Firmware revision
b315_firmware_setup_guide_-_sept_2016.pdf
File Size: 477 kb
File Type: pdf
Download File

b315s-607_update_21.327.01.30.1085.bin
File Size: 66824 kb
File Type: bin
Download File

RBI B315 Antenna settings guide
RBI B315 Full settings guide
b315_antenna_setting._sept_2016.pdf
File Size: 524 kb
File Type: pdf
Download File

ubb_rbi_b315_complete_settings_guide.pdf
File Size: 843 kb
File Type: pdf
Download File

RBI Profile settings for B315 / B593 or non RBI approved Router
RBI Signal Check guide
b315_profile_settings.png
File Size: 60 kb
File Type: png
Download File

b315_router_signal_check_guide.pdf
File Size: 409 kb
File Type: pdf
Download File


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